How To Fix A Ubisoft Service Is Currently Unavailable?

When trying to access a Ubisoft game, the message “A Ubisoft service is currently unavailable ” appears. This  problem appears when you try to start a game or sign in to Play on your machine.

Don’t be alarmed! You’re not on your own. We’re here to provide you with tried-and-true solutions to this problem.

What Causes The Windows Error “Uplay A Ubisoft Service Is Currently Unavailable”?

There are several reasons why a connection has been lost and a Ubisoft service is currently unavailable, and we recommend that you look over the following list.

The clear definition will assist you in selecting the most appropriate troubleshooting tool more quickly. These procedures can also be used to resolve the Ubisoft service is currently unavailable in Windows 10 issue.

Time And Date Were Incorrect :

You should double-check that your computer’s time and date settings are correct. Almost all internet services rely on the right setup of time and date. Check to see if this addresses the issue.

There Is A Breakdown Process

There is an odd name in ProgramData that can be run each time the game is started. Ending it will address the problem for a large number of people!


Users who installed Hamachi on their machines reported that the problem went away when they uninstalled it.

IPV6 :

The issue appears to occur only when the IPv6 protocol is used to connect. The problem can be simply solved by switching to IPv4.

Network Problem :

Resetting the host’s file, conducting a network reset, or assigning static IP and DNS addresses are all options for resolving issues with various network settings on your computer.

Step – 1 – Check Date And Time On Your Computer:

Ubisoft and Uplay’s online services make it apparent that your computer’s time and date are correct. It’s an approach for avoiding a variety of security risks, and it’s critical to have the right settings in place.

  • Follow the instructions below to set your PC time and date successfully!
  1. Open the Start menu in Windows 10 and select the cog symbol in the left corner of the Start menu to open the Tool Settings.
  2. You can also use the Windows + I key combination to open Settings immediately. To access the time and language section, go to the Date & Update tab on the left navigation menu.
  3.  In the Date & Time tab, double-check that your machine’s date and time are right.
  4. If the time isn’t correct, you can try turning on or off the Set time option automatically, depending on the situation.
  5. To alter the date, click the drop-down menus button, then push to find the current month on the calendar.
  6. To change the times, click the hour, minutes, or seconds and drag the values to the right hour for your time zone.
  7. Once you’ve finished changing the time, press OK.
  8. Those who have been unable to resolve the issue of a Ubisoft service is currently unavailable uplay, might do so via the Control Panel by altering the settings.

The settings are identical, but you can now set the time for internet time to be compatible.

  1. Using the Search button or the Search button on the left side of the taskbar, go to the Control Panel (left side of the screen).
  2. This Control Panel should be opened. You may also launch the Control Panel by typing “control.exe” into the Runbox with the Windows key + R key combination and clicking OK.
  3. Switch to the Large or Small icons view after opening the Control Panel, then travel to the Date and Time option through the pane.
  4. To change the date and time, go to the Date and Time tab and click the Switch Date and Time option.
  5. Switch to the Large or Small icons view after opening the Control Panel, then get to the Date and Time option through the window.
  6. To change the date and time, go to the Date and Time tab and click the Switch Date and Time option.

Alternatively, you can synchronise your time with an Internet time server by following these steps.

  1. Click the Update now button to travel through the Internet Time tab in the Date and time window and select the Change Settings key, then check the box next to the synchronised time server option.
  2. After that, click OK, close the Control Panel, and submit.

After you’ve accomplished the aforementioned step, the problem will be solved.

Step – 2 End Of The Task Manager Failure Process

There is a corrupted file that is run from ProgramData. It is owned by Ubisoft, however it frequently becomes corrupt, preventing users from using the utility at all. Its name isn’t the same for everyone, but Task Manager will recognise it as a series of completely unconnected letters. To complete this challenge, follow the steps below!

  • Wait for the screen inviting you to input your credentials when you open Uplay or a Ubisoft game. An error message stating that “A Ubisoft service is currently unavailable” should show.

  1. Using the buttons, hit the Ctrl+Shift+Esc key combination to open the Task Manager application.
  2. Then, using a combination of the Ctrl + Alt + Del buttons, select Task Manager from the blue popup menu of options.
  3. You may also use the Start menu to look for it.
  4. In the lower-left corner of the browser, tap the Task Manager expansion.
  5. Continue in Scroll Processes until you reach the Hint Process List, where you should look for a file with the same name as the one shown below.
  6. Select it, then select the Final Task option from the window’s bottom right corner.
  7. Confirm any prompts that may arise while attempting to complete the process, then check to see whether you can now log in to your PC!

Step – 3 Uninstall Hitachi 

For some users, using Hamachi is a specific cause. It’s inconvenient because consumers must select between the two programmes. However, because Uplay is more vital, you should consider temporarily uninstalling Hamachi to see whether the issue is rectified. Follow the steps outlined below!

  1. Control Panel can be found by searching for it in the Start menu. If you’re using Windows 10, you may also open settings by clicking the cog symbol.
  2. Select View as – Category in the top right corner of Control Panel, then click Uninstall a Program under the Programs section.
  3. If you’re using the Settings app, selecting Apps should bring up a list of all the programmes you’ve installed on your computer.
  4. Uninstall the LogMeIn Hamachi utility from the Control Panel or Settings. Its removal wizard should launch, so follow the instructions to remove it.
  5. When the uninstaller has finished, click Finish and restart your computer to see if any issues have shown.

Step – 4 Uninstall IPV6 

Deactivating Internet Protocol version 6 authentication on your computer has solved the problem for many users and is a simple solution.

This is an important step in the process, and you should not overlook it throughout your troubleshooting.

  1. Using the Windows+R key combination to open the Run dialogue box, type ‘ncpa. CPL’ in the bar and press ‘Yes‘ to access the internet link settings object in the Control Panel.
  2. You can also do the same thing by manually opening the control panel.
  3. Turn the View into the group by pressing the Network and Internet button at the upper right of the window.
  4. To access it, click the Network and Share Hub icon.
  5. On the left screen, look for and click the Change Adjustment button.
  6. When the Internet Connection window appears, duplicate the active Network Adapter.
  7. Then press Properties and choose the internet protocol version 6 option from the list.
  8. Uncheck the checkbox next to this entry and then click Yes.
  9. Restart your computer to validate the changes and see whether the problem still exists.

Step – 5 Use IP And DNS Address 

Your computer’s IP and DNS addresses vary over time by default. Although giving static IP and DNS addresses to your machine is normally not a problem, users have claimed that doing so can help you resolve the “A Ubisoft service is currently unavailable” error on Windows. To try out this method, follow the steps below!

  1. To open a Command Prompt window, type “cmd” or “Command Prompt” into the Start menu.
  2. Type the command and then scroll down to the Network Adapter that best fits your connection. Regular Gateway, Subnet Mask, MAC Address, and DNS should all be noted.
  3. Note: To open the Internet Connection option, press Windows + R to open a run dialogue box where you can type ‘ncpa.cpl’ in the bar and tap OK in the Control Panel.
  4. Select your active network adapter by left-clicking the Internet Protocol Version 4 element on the list.
  5. To select it, tap it and then select Properties.

Step -6 Reset the network completely:

Resetting your network settings to their factory values is the last option for resolving the “A Ubisoft service is not available at the moment” problem.

  1. Right-click the Start Menu button and select Settings from the menu that appears.

2. select Network & Internet.

3. Under the Status option click Network Reset.

4. Click Reset now.

4. Click Yes when prompted. Then, Your computer will shut down in five minutes. Note that your PC might restart during the network reset process.

5. Launch Ubisoft Connect.

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